Having used Cymetryc on a previous LIMS upgrade, the trust knew how difficult meaningful validation would be without it. After detailed discussions about security and a demonstration of how Cymetryc works, Epic agreed to its use for clinical content validation.

“Initially, Epic were not keen for [us] to use Cymetryc. They were very keen instead that we should follow their particular spreadsheet based formats for validation. After some detailed discussions about security and demonstrating how Cymetryc works, Epic were happy for us to use it for our clinical content validation.”
— Pathology Computer Systems Validation Lead

The trust combined CCV2 and CCV3 into a single phase it called CCV2 Plus, reflecting how its end users would actually test. All 3,678 scripts were set up and organised in Cymetryc. Much of the testing was done by pathology operations staff who were less familiar with Cymetryc than the pathology IT team, so three members of the validation team took turns as “Cymetryc Champion for the Week”, the go-to contact for anyone with a question.

“What is most amazing is that as a tester, they would just need to click on the little camera, collect their screenshot and it is automatically inserted into the Cymetryc testing platform, in the right place. It’s dated, timed, everything.”
— Pathology Computer Systems Validation Lead

Approvers at three levels, laboratory SME, service and clinical lead, saw each script's documented results and screenshots on a single screen. They could start approving as sections finished rather than waiting for the whole testing event, from any device and any location. Issues were logged from the testing screen with screenshot evidence, prioritised, assigned and returned to the queue for retesting once resolved.